Major Yuku Problems 6/14-6/17- NOT FIXED - See Post 24, 6/19 Announcement etc. in Feedback & Help Forum

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Major Yuku Problems 6/14-6/17- NOT FIXED - See Post 24, 6/19 Announcement etc.

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nicki503	Major Yuku Problems 6/14-6/17- NOT FIXED - See Post 24, 6/19 Announcement etc.	Lead	[-]
Posts: 17158 06/15/12 8:24 PM Moderator How great the blessing, how vast the art; to live on little with a thankful heart. More Recent Posts	As of last night Yuku began having major outages so wanted to remind everyone to visit our alternate site for such instances here (where we can all communicate during such times): http://theclayboard.12.forumer.com/viewtopic.php?t=144&start=30&sid=1424f3ccac52353210d24674236eadac Also, go to the Feedback & Help Forums here for Yuku Problems/Updates that I keep up if I can get into it (otherwise, go to the alternate site above): http://theclayboard.yuku.com/topic/35559/Yuku-Announcements-Problems-Fixes-Major-Yuku-Problems-Latest?page=4 What we know so far is that last night Yuku was aware of outages and was working on them. The lated information from them is as follows: June 15 outage, latest announcement Yuku Team posted this on Jun 15 11:08 am Last night, for approximately 8-10 hours, the Yuku network was unexpectedly off-line due to a failure of Amazon Web Services that affected not only Yuku, but many popular web sites like Quora, Pinterest, Dropbox and Heroku. We apologize for this outage, and wanted to assure the community that we had our staff working overnight to bring the Yuku network back online as quickly as possible. According to Amazon, most of the connectivity has been restored, but the impact of the outage on the Yuku network is still being resolved by our engineers. We will provide you with additional updates as they become available and we appreciate your patience as we work to fully restore our network. http://www.webpronews.com...outage-brings-down-we... http://gigaom.com/cloud/d...ns-web-services-go-down/ http://news.cnet.com/8301...mazon-web-services-re... All that said, I find if I keep refreshing the screen, a thread will finally come up. And sometimes I use the "back" command to get back to a previous page here and then I can so some things that I had a hard time doing, like starting this very thread. Hopefully things will get fixed soon but do keep tabs by going to the Alternate Site and the Feedback and Help forum using the links in the first part of this post. Fingers crossed that this goes through! Last Edited By: nicki503 06/19/12 11:24 AM. Edited 7 times.
cathy		#1	[-]
Posts: 7705 06/15/12 10:56 PM More Recent Posts	That's fine, but what do you do when you can't get to this board?
cathy		#2	[-]
Posts: 7705 06/15/12 11:00 PM More Recent Posts	It is still happening to me :( .
nicki503		#3	[-]
Posts: 17158 06/16/12 7:25 AM Moderator How great the blessing, how vast the art; to live on little with a thankful heart. More Recent Posts	Cathy, there is nothing one can do but keep trying to get into the Clayboard and hope that the server that Yuku uses, Amazon Web Services, will be fixed. Hang in there, they are working on it. Yuku is still having problems this a.m. This is their latest announcement (also posted in the Feedback & Help forum): Yuku Team posted this on Jun 15 11:48 pm For the previous announcement, please see this article: http://help.yuku.com/entries/21589733-june-15-outage-latest-announcement At this hour (11:48 p.m.), our engineers are still working on sorting out the server issues that resulted from an outage at Amazon web services. Four servers are still being worked on. You may still experience intermittent white pages, timeouts and lagging issues while these servers are in the process of being fixed. Two other servers are nearly done. All other server are fully up and running now. The server maintenance will continue until all communities and profiles are completely back and free of white pages, server errors and lags. We again sincerely apologise for the inconvenience and discomfort this is causing across our network. Please rest assured that our engineers are doing what they can to fix the issues as quickly as possible. Yuku Team
nicki503		#4	[-]
Posts: 17158 06/16/12 7:42 AM Moderator How great the blessing, how vast the art; to live on little with a thankful heart. More Recent Posts	Cathy, there is nothing one can do but keep trying to get into the Clayboard and hope that the server that Yuku uses, Amazon Web Services, will be fixed. Hang in there, they are working on it. Yuku is still having problems this a.m. This is their latest announcement (also posted in the Feedback & Help forum): Server issues update: Yuku Team posted this on Jun 15 11:48 pm For the previous announcement, please see this article: http://help.yuku.com/entr...tage-latest-announcement At this hour (11:48 p.m.), our engineers are still working on sorting out the server issues that resulted from an outage at Amazon web services. Four servers are still being worked on. You may still experience intermittent white pages, timeouts and lagging issues while these servers are in the process of being fixed. Two other servers are nearly done. All other server are fully up and running now. The server maintenance will continue until all communities and profiles are completely back and free of white pages, server errors and lags. We again sincerely apologise for the inconvenience and discomfort this is causing across our network. Please rest assured that our engineers are doing what they can to fix the issues as quickly as possible. Yuku Team
cathy		#5	[-]
Posts: 7705 06/16/12 9:20 AM More Recent Posts	Thank you YUKU team.
flipe4u		#6	[-]
Posts: 5370 06/16/12 9:53 AM Life is not measured by the breaths we take, but by the moments that take our breath away More Recent Posts	cathy wrote: That's fine, but what do you do when you can't get to this board? Cathy ~ Use the first link in Nicki's lead post. That is the alternate site, when Yuku is down and you can't access the CB.
chattypatty9801		#7	[-]
Posts: 8504 06/16/12 10:31 AM Registered Member More Recent Posts	It's like being in the Twilight Zone! It keeps disappearing and coming back. Thanks so much Nicki for keeping us updated!
nicki503		#8	[-]
Posts: 17158 06/16/12 10:43 AM Moderator How great the blessing, how vast the art; to live on little with a thankful heart. More Recent Posts	It is like the twlight Zone - sometimes my 6/16 update is there and then poof its gone. All update are viewable at least, on our alternate site. I notice if I am NOT signed into the board, my updates are there but as soon as I sign in they are gone. So, IF this post stays, and you come here first, don't sign in right away and you will see the updates. ETA, after I wrote this, my update upthread appeard. Twilight Zone we are in for sure!
ClaysAuntMarlowe		#9	[-]
Posts: 6383 06/16/12 12:43 PM Clay's No. 1 Aunt More Recent Posts	I just posted in the CallingAllClay Fans support thread.... Polly's post was the last before mine... then after I hit post, my post wasn't there nor was Polly's. In the Bakery thread Iseeme was listed as the last post and when I went to look after my above didn't post, her's wasn't there! Hope we return to normal one of these days!
ClassAkt MK		#10	[-]
Posts: 32155 06/16/12 2:20 PM Moderator Give a little bit of your love to me I'll give a little bit of my love to you There's so much that we can share So send a smile and show you care More Recent Posts	OMG!!!
chattypatty9801		#11	[-]
Posts: 8504 06/16/12 3:32 PM Registered Member More Recent Posts	My post went through and even let me edit!! Can this mean; we are back up!!!!
ClaysAuntMarlowe		#12	[-]
Posts: 6383 06/16/12 3:42 PM Clay's No. 1 Aunt More Recent Posts	Those missing posts are now appearing again in CallingAllClayFans!
nicki503		#13	[-]
Posts: 17158 06/16/12 4:39 PM Moderator How great the blessing, how vast the art; to live on little with a thankful heart. More Recent Posts	chattypatty9801 wrote: My post went through and even let me edit!! Can this mean; we are back up!!!! Not so fast chatty - I am still getting server error pages now & then and I just posted in here and lost it all so they may appear to go through but when coming back in, some are nowhere to be found. Power outages, especially form one's main server like this will take time I guess to fix. Now to see if this post goes throught and stays put. ETA, I do think it is getting better though as I can seem to post now but once in a while I lose one. Last Edited By: nicki503 06/16/12 5:14 PM. Edited 1 times.
middleone		#14	[-]
Posts: 262 06/16/12 6:26 PM More Recent Posts	I am still having problems off and on. I have a question. Should we be able to log in to the alternate website with the same login as for the regular Clayboard? I tried to post over there last night, and it asked me to log in. Then it told me that my login was invalid. I don't remember ever setting up a different login. Anybody know?
mamarose10		#15	[-]
Posts: 42239 06/16/12 6:43 PM Clayboard Owner "Holding Fast, Home At Last" More Recent Posts	Hi middleone, The board we use for our Emergency Forum is totally separate from The Clayboard. In order to post at that board, you had to have registered there and set up a username and password. The one you use for The Clayboard won't work there (unless you registered there already using that same login information).
nicki503		#16	[-]
Posts: 17158 06/16/12 6:46 PM Moderator How great the blessing, how vast the art; to live on little with a thankful heart. More Recent Posts	middleone wrote: I am still having problems off and on. I have a question. Should we be able to log in to the alternate website with the same login as for the regular Clayboard? I tried to post over there last night, and it asked me to log in. Then it told me that my login was invalid. I don't remember ever setting up a different login. Anybody know? I believe you would have to set up a registration there if you have never used it before, as it's not powered by Yuku. I a long time ago I registered there. If you have never used the site, chances are you will have to register. Or, if you have, you can put in our user name and click, "forgot my password." Otherwise, if you have not registered there, click on Register above the Log In. If your email is already registered, it will tell and if so you will need to click the "forgot my password" part so they can email you. ETA - Hi Mama, we were posting at the same time. Things are going smoother and smoother here now so hopefully things will be resolved soon.
escarm		#17	[-]
Posts: 11770 06/16/12 10:37 PM "You really turn me on." More Recent Posts	Like everyone else, I've been having problems getting in & having disappearing/reappearing posts. But now instead of getting the white no connection page, I am sometimes getting a page saying the Yuku page I've requested doesn't exist and I should try out some other places. Then it redirects me to other sites. One was a rap site...not sure what the other one was since I exited right away. I sure hope that they can get this problem resolved s**n.
imsnoqueen		#18	[-]
Posts: 12048 06/16/12 11:15 PM Moderator His Spirit Dances... More Recent Posts	The Board is starting to act up again. Posts are disappearing, then reappearing. I'm getting the blank screen again, on and off.
Vincent		#19	[-]
Posts: 24660 06/17/12 8:21 AM *Perhaps they'll listen now.* More Recent Posts	It took forever to get past the "Could Not Connect" page, but I finally broke through! Other crazy things are happening though!
nicki503		#20	[-]
Posts: 17158 06/17/12 9:52 AM Moderator How great the blessing, how vast the art; to live on little with a thankful heart. More Recent Posts	Hopefully this post will go through! LATEST UPDATE FROM YUKU (VERY EARLY THIS MORNING, 6/17): Our servers are still being worked on after the total outage that was experienced as a result of the failure at Amazon web services. Even though Amazon reports that all their services are currently ok, some residual effects of the intial outage still exist on Yuku and are being addressed to restore the level of service we experienced prior to the Amazon outage. At this time, maintenance and repairs are finished on almost all servers, although we expect the maintenance on the remaining servers to last at least several more hours. During that time, some communities will show errors such as empty data received, server errors, and white pages, and there may be intermittent problems posting. A few communities will appear off line (URL redirects to the Yuku home page). There is no need to report any of these issues as they are all being worked on. Once again we want to sincerely apologise to our board owners, admins, moderators, members, and visitors for the inconvenience these issues have caused across the Yuku network. Our engineers have been working tirelessly to repair dozens of servers and will continue into the overnight hours until performance on all communities and profiles is back to normal. We know that this has been a tough couple of days for members and staff alike, and we thank you all for the patience you have shown through this. Just a little bit longer and we'll all be back to posting on our favourite boards again. Yuku Team